BUSINESS OPERATIONS CONSULTING
Your Business
Makes Money.
The Back End
Shouldn't Be
A Mess.
You built a real business. But the systems, books, and operations behind it are still running on memory and gut instinct. That stops here.
Most hires fail because the business wasn't ready. That's what I fix.
8–12+
Hours reclaimed per week
30
Days to know your job costs
90
Days to a documented backend
THE REALITY CHECK
- You're running a $500K business out of a notebook
- You hired people but nothing got easier
- You don't actually know which jobs made money
- Invoicing happens whenever you get around to it
- Your books haven't been touched in months
- You built a job for yourself, not a business
Sound Familiar?
That's exactly who I work with.
THE PROCESS
Three Steps.
One Direction.
DIAGNOSIS CALL
We spend 45 minutes going through your business. No pitch, no fluff — just an honest look at what's working, what's broken, and what it's costing you. You'll leave with clarity whether we work together or not.
BACKEND REBUILD
We build your foundation: clean books, job costing, documented workflows, and SOPs your team can actually follow. This is the work that makes everything else possible. Most clients have financial clarity within 30 days.
ONGOING OPS SUPPORT
Once the foundation is set, we stay in your corner. Monthly books, team management, VA oversight, and a dedicated ops partner so you can focus on the work you're actually good at — and stop doing everything else.
WHAT WE DO
Built for Where
You Actually Are.
TIER 1 — ENTRY POINT
BACKEND REBUILD
Starting at $2,500
- QuickBooks setup or full cleanup from scratch
- Job costing structure built and documented
- Workflow documentation for every repeatable process
- SOPs your team can actually follow
- Invoicing system or CRM setup
- Vendor and subcontractor tracking
- Financial visibility within 30 days
TIER 2 — ONGOING
OPS RETAINER
$1,500 – $3,000 / mo
- Monthly books reconciled and categorized
- One new SOP or workflow built per month
- VA hiring, training, and day-to-day oversight
- Monthly 30-minute ops check-in call
- Team accountability structure maintained
- Payroll support and admin management
- You focus on the work — we run the backend
ADD-ON
PROJECT-BASED SUPPORT
Custom Pricing
- Hiring process buildout
- Marketing systems and CRM setup
- New hire onboarding process
- Proposal and contract templates
- One-time financial audit
- Operations manual creation
WHO THIS IS FOR
You're Good at
What You Do.
The Business Side
Is a Different
Story.
The embarrassing part isn't that it's messy. It's that you've been managing it alone this whole time — and it's costing you real money, real time, and real peace of mind. You didn't build a business to spend your nights doing admin and chasing invoices.
Whether you're thinking about bringing on a VA, an office manager, a first assistant, or a bookkeeper — the foundation has to come first. That's true for every hire.
Let's Fix ItDo you know which jobs actually made you money last quarter?
Can your team operate for a full day without calling you?
Are you invoicing within 48 hours of job completion?
Do you have a bookkeeping system — any system at all?
Could you hand your business to someone else tomorrow?
If you hesitated on any of these — we should talk.
ABOUT KELLY
I'm the Step
Before the Hire.
Before you can hand anything off, someone has to build the thing worth handing off. That's what I do. I come in before the VA, before the office manager, before the assistant, bookkeeper, or ops manager — before the hire that was supposed to fix everything — and I build the foundation.
I specialize in service businesses and contractors who are generating real revenue but running on memory, gut instinct, and sheer force of will. My job is to turn that into a system — one that works when you're not in the room.
I don't just consult. I build, document, and stay in your corner as long as you need me. The goal is simple: you should be able to take a week off and come back to a business that didn't fall apart.
OPERATIONS SYSTEMS
Workflows, SOPs, and processes that actually get followed
FINANCIAL CLARITY
Books, job costing, and cash flow you can actually read
TEAM STRUCTURE
Roles, accountability, and onboarding that scales
ADMIN & PAYROLL
The back-office work that keeps falling through the cracks
MARKETING SYSTEMS
CRM, follow-up, and lead tracking that runs without you
VA MANAGEMENT
Hire, train, and manage support staff the right way
HONEST DISCLAIMER
This Isn't
For Everyone.
You have no revenue yet — come back when the business is actually running.
You want someone to do your admin for you without building any systems.
You're not willing to implement — talking about getting organized isn't enough.
You just want cheap bookkeeping — that's a different service entirely.
You already have a full ops team — you're past the stage we specialize in.
You're not open to changing how you currently operate.
READY TO START
Stop Running Your Business on Memory.
The first call is free. We'll spend 45 minutes looking at your business honestly — no pitch, no pressure. You'll leave with clarity either way.