Kelly Claiborne - Business Systems & Operations Consultant

About Kelly

Hi, I'm Kelly. I help entrepreneurs fix the problems that slow them down so they can grow without the chaos.

I know what it feels like to carry your business on your shoulders. After five years running a coffee shop and now working as a fractional COO, I've learned that the difference between businesses that thrive and those that struggle isn't marketing—it's operations.

I know what it feels like to carry your business on your shoulders. I've been the founder trying to juggle it all, and I've also been the operator brought in to clean things up when the wheels were starting to fall off. That mix of experience taught me one big truth: if you don't solve the real issues now, they only get bigger as you grow.

I spent five years running a brick-and-mortar coffee shop, which showed me the importance of systems and structure. Today I work with service-based business owners as a fractional COO, integrator, and strategy partner. My focus is on creating clarity, simple systems, and accountability that actually stick so your business can run smoothly without depending on you for everything.

Here is what that means for you. Projects stop slipping through the cracks. Your team can finally take work off your plate without constant hand holding. You can protect your profit margins and have more time to focus on growth instead of putting out fires.

I am a wife and mom, so I understand how important it is to build a business that supports your life, not one that drains it. My values are simple: clarity over chaos, dignity in work, and sustainable profit that gives you freedom.

If you are ready to stop spinning your wheels and finally enjoy growing your business, let's talk.

Certifications & Training

Continuously expanding expertise to serve you better

HubSpot Marketing Hub Software Certification - Kelly Claiborne

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