Privacy Policy

SECTION 1

Information We Collect

We collect information in two ways:

Information You Provide Directly

• —Name and email address when you book a Business Diagnostic Call
• —Business information you share during calls or through email
• —Messages sent through any contact form on the Site
• —Payment information processed through third-party payment platforms (we do not store card details)

Information Collected Automatically

• —IP address and browser type
• —Pages visited and time spent on the Site
• —Referring URLs (how you found us)
• —General geographic location (country/region level)

We use standard analytics tools (such as Google Analytics) to understand how the Site is used. This data is aggregated and not tied to your personal identity.

SECTION 2

How We Use Your Information

We use collected information to:

• —Respond to inquiries and schedule discovery calls
• —Deliver consulting services you have engaged us for
• —Send relevant follow-up communications and service updates
• —Send our newsletter or email content if you have opted in
• —Improve the Site and understand how visitors use it
• —Comply with legal obligations

We do not sell your information. We do not share it with third parties for their marketing purposes. Full stop.

SECTION 3

Email Communications

• —If you book a call, submit a contact form, or explicitly opt in, you may receive emails from us related to your inquiry or our services.
• —If we send newsletters or educational content, every email will include an unsubscribe link. You can opt out at any time and we will remove you promptly.
• —We do not send unsolicited bulk email.

SECTION 4

Scheduling & Third-Party Tools

We use TidyCal to manage scheduling for the Business Diagnostic Call. When you book through TidyCal, their privacy policy also applies. We recommend reviewing it at tidycal.com.

We may also use tools such as:

• —Google Workspace — for email and document management
• —Payment processors — for invoicing and payment collection
• —CRM platforms — to manage client relationships and follow-up

These tools operate under their own privacy policies. We select tools that take data security seriously and we do not authorize them to use your data for their own marketing.

SECTION 5

Cookies

The Site may use cookies — small files stored in your browser — to support basic site functionality and analytics.

Types of cookies we may use:

• —Functional cookies — necessary for the Site to operate correctly
• —Analytics cookies — to understand traffic and usage patterns

You can disable cookies in your browser settings. Note that some features of the Site may not function as intended if you do.

SECTION 6

Data Retention

We retain your information only as long as necessary to provide services, maintain business records, and comply with legal requirements.

• —Inquiry and call booking data — retained for the duration of our business relationship plus a reasonable period thereafter
• —Client records — retained for a minimum of seven years for accounting and legal compliance
• —Analytics data — subject to the retention policies of the tools we use

You may request deletion of your personal data at any time (see Your Rights below). We will honor deletion requests unless retention is required by law.

SECTION 7

Your Rights

Depending on where you are located, you may have the right to:

• —Access the personal information we hold about you
• —Request correction of inaccurate data
• —Request deletion of your data
• —Opt out of email communications at any time
• —Request a copy of your data in a portable format

To exercise any of these rights, email us at hello@kellyclaiborne.com. We will respond within a reasonable timeframe and no later than 30 days.

SECTION 8

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

No method of transmission over the internet or electronic storage is 100% secure. While we work to protect your data using industry-standard practices, we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at hello@kellyclaiborne.com.

SECTION 9

Children's Privacy

This Site is not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

SECTION 10

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page.

We will not make material changes to how we handle your data without providing reasonable notice. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

We recommend checking this page periodically if this is a concern for you.

SECTION 11

Contact

Questions about this policy? Reach out directly.

Last updated: May 7, 2026