Portfolio

See how the work is built.

These are twelve sanitized sample projects that show how I diagnose, build and roll out operations systems for service businesses. Every company is fictional, every number is illustrative, and no client or employer information is used. Each project carries one honest label and is tagged to the service path it shows.

How the labels work

Real capability

A type of work Kelly has actually done, described as that type of work.

Sanitized recreation

A fictional company and fictional data, built to show the same type of work Kelly has really done.

Illustrative sample project

A hypothetical engagement that shows how Kelly would approach the problem. The skills are hers; the engagement is made up.

No invented results: no hours saved, no dollars recovered. Sample numbers live only inside the sample scenario and are labeled illustrative.

Projects

Sanitized recreationJob Cost Ready

Construction and trades

Construction Operations System

Subcontractors, AP and job costing for a growing remodeler.

Ridgeway Renovations (fictional) · Illustrative data
Sanitized recreationSystems Setup and Cleanup

CRM and sales operations

CRM and Sales-to-Operations Handoff

From “deal won” to a job production can start.

Oakhaven Windows & Doors (fictional) · Illustrative data
Sanitized recreationSystems Setup and Cleanup

Reporting

KPI Dashboard and Management Reporting

One page leadership trusts on Monday morning.

Harlow & Pierce Advisory (fictional) · Illustrative data
Illustrative sample projectSystems Setup and Cleanup

Operations assessment

Business Operations Audit and 90-Day Roadmap

What to fix first, in what order, and who owns it.

Harbor & Pine Facility Services (fictional) · Illustrative data
Illustrative sample projectSystems Setup and Cleanup

Owner capacity

Founder Dependency Audit

Decision rights, delegation and backups so the owner can step away.

Brightwater Pool & Spa Service (fictional) · Illustrative data
Sanitized recreationSystems Setup and Cleanup

Process documentation

SOP Development and Operations Playbook

A playbook people use, not a folder of documents.

Cedar & Main Consulting (fictional) · Illustrative data
Sanitized recreationSystems Setup and Cleanup

Client operations

Client Onboarding System

From deal won to the 30-day check-in.

Ashby & Rowe Studio (fictional) · Illustrative data
Sanitized recreationSystems Setup and Cleanup

Project systems

Project-Management System Redesign

One home for projects, one template, statuses that mean something.

Kestrel Architecture & Design (fictional) · Illustrative data
Sanitized recreationPeople and Hiring Systems

People operations

Employee Lifecycle System

Hiring, onboarding, reviews and clean offboarding.

Quarry Lane Hospitality Group (fictional) · Illustrative data
Illustrative sample projectSystems Setup and Cleanup

Systems

Business Systems Stack Audit

What you pay for, what you use, what can go.

Saltmarsh Marine Services (fictional) · Illustrative data
Illustrative sample projectAI and Automation Implementation

Practical AI

AI Workflow Audit and Automation Roadmap

Where AI and automation help, and where they would make a mess faster.

Elmwood Property Management (fictional) · Illustrative data

Bring me the problem

Have a problem like one of these?

Book the free 15-Minute Systems Fit Call. I learn what you need and how you want to solve it, tell you whether and how I can help, and if it is a fit you get a fixed-scope proposal.